We make your business, our business

Yes, we know this is our about page. But, honestly, it’s all about you.

If you’re looking for a bunch of marketing experts to take a load off your plate, you’ve come to the right place. We like to get under the skin of your business to understand it from the foundations up. Then we become part of your team and take care of all your marketing needs.

Freeing you up to do what you do best.

You didn’t go into business to become a marketer

Lucky for you, we did. We’re a mix of marketing whizzkids and property experts who love nothing more than to help businesses like yours show your brilliance to the world.

1.

We’re a full-service marketing agency

Whatever your needs, we’ve got you covered.

We take on one-off projects covering all our service areas, but if you really want to transform your marketing efforts, we’d love to work with you over a longer period as your trusted marketing partner.

2.

Your sector is our sandbox

We’ve been working with professional services firms in and around the built environment for over two decades, focusing on expanding their reach, growing their brand and increasing their revenue.

We can talk authoritatively about property, planning and placemaking, architecture and design, business culture, diversity and inclusion, sustainability, technology and much more.

3.

You want to plan for success

We keep our fingers on the pulse of the industry. While we’re at home being reactive to change that comes thick and fast, we’re always anticipating what’s coming next and planning accordingly.

That’s how you can get one step ahead, plan for success and get the most out of your marketing investment.

4.

From strategy to implementation

Our work begins with insight and strategy. We dig deep to understand who you are, where you're going and what hurdles you're likely to encounter along the way.

We'll give you the tools you need to succeed, all informed by data. Then we'll help you to use those tools to show your brilliance to the world.

5. Our values

We do good work for good people.

You’re thinking, “Well, you would say that wouldn’t you?”. But the truth is we won’t work with just anyone. We’re selective and discerning. If you’re our kind of client, we’re all in, feet first and fully committed to getting you results.

We’ll only do work that is worth doing, is interesting and delivers tangible results.
Our clients are interesting, decent people, who pay their bills happily, understand their place in the world and want to have an impact beyond the balance sheet.
Doing good is important – and today’s businesses have a responsibility to deliver more than profit. Diversity, sustainability, the housing crisis – good is how you define it.

Meet the team

We’re a small but mighty bunch who live and breathe marketing, always curious, always collaborative.

Lucy is a strategic thinker who’s always peeking over the horizon.
She is skilled at knitting together macro, micro and personal themes to create brilliant positioning.
After working in marketing for over 20 years, Lucy has built up a hard earned expertise working alongside some of the biggest names in the industry.
Trusted by many of the industry’s finest, she has built a strong business boasting a brilliant team of professionals with solid values at its core.
Fortunately, she also knows when to step out of the way and let the team get on with their jobs.
Always moving and shaking, Lucy isn’t one to do nothing. When she’s not growing the business, she stays active by swimming, seeing friends and spending time with her daughter.

A marketing professional with a keen eye for head-turning stories, Katie is the centre of all things public relations at Luma.
With two decades of experience sharpening her skills in the PR arena, she helps Luma clients tell their stories to the world with poise and pizazz.
With a particular passion for PR centred on property and the built environment, she gets a kick out of helping clients get seen by the people that matter.

Rebecca sharpened her marketing skills working in-house at prominent residential developers. With this strong background in the built environment, she’s known for her ability to juggle complex projects while keeping strategy front and centre.
Her focuses is helping clients communicate clearly and confidently—whether that’s refining messaging, boosting engagement, or using insight to shape smarter campaigns. She’s passionate about digging into the data to uncover what’s working, what’s resonating, and where the next opportunity lies.
Outside of work, Rebecca’s world is full of family with two young children and countryside escapes for the occasional moment of calm.

Rachel is the longest-standing member of the Luma team, save for our founder, of course! She has a knack for keeping track of the detailed aspects of our project work and campaigns – anything that involves lots of tiny moving parts.
She manages the accounts for some of our biggest clients, overseeing the delivery of work to make sure we’re doing a brilliant job and keeping our clients happy.
Rach enjoys spending her weekends driving her children from Lacrosse matches to tennis tournaments and everywhere in between. When she’s not cheerleading for her kids, she’ll sometimes dust off the rackets and play a bit of tennis herself.

Luke is a wordsmith who gets a kick out of flexing his creative muscles. He’s resourceful, informed and interested in just about everything.
Endlessly curious, Luke takes his obsessive approach to learning about new things and puts it to work for Luma clients, enriching their brand and comms with his ability to turn any topic into an engaging piece that’s been crafted with the audience in mind.
When he’s not tapping away at the keyboard, he trains in Brazilian Jiu-jitsu, plays guitar and lives at the beck and call of his cat, Mog.

Jen worked as a chartered town planner for over 10 years before retraining in copywriting. With razor-sharp industry knowledge and a verve for crisp copy, she’s one of our secret weapons.
She helps our property and construction clients bring their words to life through the right mix of understanding the issues at hand, and the power of a perfectly crafted phrase.
Outside of work she finds time to tinkle the ivories in her church band (and sometimes guitar and bass). Mostly, you’ll find her spending some quality time with her husband and two children.

Megan’s creative roots run deep—raised by designers and driven by a love for turning ideas into something tangible, she’s all about clarity, impact, and thoughtful execution.
She started in interior design but quickly found her passion in graphic design, where hierarchy, legibility, and colour theory guide her work. Megan thrives on seeing projects come to life and loves when clients connect with the final result.
Outside of work, she’s a travel enthusiast, interior styling fan, and proud cat mum to Sid. Whether she’s exploring new places or renovating her home, creativity is always close by.